At LeaderStat we understand that all of our clients are unique, with challenges and strengths that must be heard, understood, and supported, in order to achieve the best results. We have carefully designed our Mock Survey process around getting to know your center, clinical systems, leadership, and staff, so that we become familiar with each area of strength and opportunity that is specific to your facility. With this familiarity as our foundation, our goal is to identify and minimize your overall risk of citation during an on-site visit from the Joint Commission or CMS.
With extensive long term care management and state surveyor experience, our Consulting team members have the knowledge base that allows us to serve you from a unique standpoint in which we are able to support your long term care goals, while providing education in survey procedures. Whether you are facing an annual survey window, or a complaint survey, we will work to prepare, educate, and assist you and your staff so that you can approach any survey with confidence.
Our Consulting team will provide a comprehensive mock survey process that mimics the LTCSP (Long Term Care Survey Process) with a focus on survey readiness. Through this imitation survey process, we will accomplish the following tasks:
- Review each of your current systems and processes
- Provide your team members with an educational experience
- Identify risk for potential citations
- Review findings and make recommendations for improvement
- Provide a final comprehensive report
- Work with your leadership team to complete action planning
From our initial review to assisting in action planning, our Consulting team will walk alongside your center giving you direct insight to key survey issues that lead to citations. We will work to eliminate areas where those issues may exist inside your center, and help in establishing processes that will prevent any future risk. As long term care professionals, we understand the dedication of our clients to provide the best care possible for their residents. Through our mock survey process, we are confident that we can work together to achieve your goals.