A Complete Guide: Managed Service Provider (MSP) Programs

A Managed Service Provider (MSP) program serves as an organization’s one-stop-shop for recruiting and onboarding a robust talent pool of qualified professionals. Think of the MSP as the single point of contact between your company and hundreds of preferred staffing suppliers.

The goal of a managed service provider program is to lighten the load of healthcare organizations by providing a streamlined, simplified staffing process from start to finish so that they can operate at optimal levels.

For example, if you work in a building that depends on multiple staffing agencies for clinical and non-clinical staff, the MSP can help consolidate all of those agencies so you only have one point of contact, can manage internal float pool scheduling, communication with multiple buildings, timekeeping, credentials and more.

What are the advantages of an MSP?

Everything is organized in a central hub – one point of contact, one organized filing system, less risk, and opportunity for significant cost savings.

Here’s a visual to break down this streamlined process:

MSP Flowchart_Draft_Gina (2) (1)


What’s the cost?

LeaderStat’s MSP program comes at no extra cost to healthcare organizations. The program is funded in full by preferred suppliers (staffing agencies).

How will this benefit my organization?

Not only will the MSP take the weight off of your internal hiring managers/Human Resources teams by delivering qualified staff quickly, but it can help reduce risk, increase patient safety and minimize staff burnout, which can ultimately lead to better patient/resident outcomes.

What is a VMS?

A vendor management system (VMS) is a web-based record system used to manage a healthcare organization’s hiring needs. A VMS, which is a part of the MSP workforce solution, will house all compliance documentation and will automatically notify clients of important expiration dates (licenses, credentialing, etc.).

The bottom line

An MSP is meant to serve as your business partner. We know that consistent staffing can be a sticking point for healthcare organizations, and we’re here to provide a realistic, money-saving solution.

LeaderStat’s goal of providing workforce solutions is to offer a long-term, trusted partnership that offers transparent communication, process improvement and risk reduction all while building up a robust, contingent float pool.

Want to learn more?

If you’re working for a building that could benefit from the personalized support of an MSP, we’d love to connect with you. We can help relieve the burden that your internal staff is feeling – let us focus on filling your shifts with the right people, so that you and your direct care teams can focus on what matters most – delivering excellent care while upholding standards of safety and integrity.

Ready to lighten your load? Reach out to us and we’ll follow up with you as soon as possible.

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LeaderStat specializes in direct care staff, interim leadership, executive recruitment, travel nursing and consulting for healthcare organizations nationwide.